Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Because, Orphan uses some courier delivery services, and they give charge for the services.

Which payment methods are accepted in the Online Shop?

Bank transfer, PayPal, and Stripe.

How long will delivery take?

The speed of the order process depends on the delivery service or courier. Orphan always monitors the delivery progress.

How secure is shopping in the Online Shop? Is my data protected?

We have no right to use buyer’s data and keep the data confidental.

What exactly happens after ordering?

After the ordering, you will be given payment methods, so you will. Then, you do the payment, and Orphan will process your order until your receive item you order.

Do I receive an invoice for my order?

Yes, you do. The invoice includes the item’s price and the delivery charge.

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